IMPROVE CUSTOMER SERVICE AND BUSINESS PERFORMANCE
PHONE SYSTEMS
CLOUD SYSTEMS
VIDEO SYSTEMS
BUSINESS APPS
CALL CENTRES
Phone systems are changing, because businesses are innovating. Technology today is built around the user experience, delivering performance and efficiency. What businesses require is a system that improves revenue as a result of seamless integration into the office, while delivering customer service satisfaction and costs which make sense.
Remote Working
Work + Travel
In a nutshell, remote working enables employees to travel with the full capabilities of the office system. Learn more about it and the IP Office Live.
Improved Applications
Affordability + Functionality
Applications not only enhance current phone systems, but make today’s telecommunications more affordable and easier to use.
Better Learning
Learning + Training
Our call centres and video platforms enable an enhanced learning experience, teaching new employees, clients and colleagues is second to none.
BUSINESS
PERFORMANCE
Innovation has allowed for companies to connect faster, cheaper and more efficiently with clients and customers. A key concern is that not all telco’s offer this innovation to businesses, but we do – don’t get fenced in!
CUSTOMER SERVICE
EXCELLENCE
No one wants a dodgy system. We employ our own technicians and experts to design, install and maintain the best communication systems in the world. People choose us because we deliver business needs.
COSTS THAT MAKE
SENSE
Our costs make sense to businesses. We work within budget limitations and deliver a phone system for incredibly value. Costs don’t go unexplained with us.
BUYERS GUIDE
Buying a phone system is tricky, and we are here to help you every step of the way. We can provide you with a quote and design for free.
14 DAY MONEY BACK GUARANTEE
You should have peace of mind knowing that the solution you’re getting is the one you paid for; expect no hidden costs, just a solution that works.
INDUSTRY LEADER
IPVS has won many awards over the years. This is because we understand business requirements and can deliver solutions to meet specific needs.
SOME OF OUR CLIENTS
THE IMPORTANCE OF GOOD BUSINESS IP PHONE SYSTEMS
At IPVS we understand that effective communications are the key to success in any business. Without timely and creative messaging, organisations will not be able to inspire their staff or make a good impression on potential customers. Failing at what would seem a simple task could result in low productivity levels for employees as well as poor customer relations that could impact future sales opportunities.
The sound of your voice will be more than just important, it’ll set the tone for how you’re seen in any business setting. A professional and well-spoken person is far easier to work with, which is why a cloud-based PBX phone system provides such an enormous advantage over other communication methods by allowing businesses across the world to be contactable all the time with each employee being able to fill the role of the receptionist when required, ensuring that no call goes missed.
A cloud-based PBX business phone system offers a wide variety of features that you can’t get on traditional landlines and mobile phones, such as direct-dial extensions, call forwarding, call transferring, the ability to set business hours. Cloud-based PBX business phone systems also come with international or local lines so professionals in different locations for work purposes never miss out on important calls.
In the past, it has been cost-prohibitive for an SMB to consider a major traditional PABX system. The cost of hardware and installation alone could be crippling with minimum requirements for users to be met, not to mention having to get the office wired for the privilege. A Cloud-based business phone system is so easy to set up and install, more importantly, the ability to scale when required is simple. All you need is a good internet connection and a PC, SmartPhone, softphone or tablet and you are connected.
A standard phone system doesn’t do much when it comes to business insight. With a modern cloud-based business phone system you can use analytics and reporting tools to find out the amount of time different employees are spending on calls, whether they’re answering them in time, how many abandoned calls happen throughout your company each day (and why), and tons of other useful data that helps make work easier for everyone involved by understanding where improvement is needed.
It’s easy to see just how important the right business phone system can be to the success of your business. Increasing staff productivity and also customer experience are two of the many benefits that your business will see with a cloud-based business phone system. Never miss a call again and see your companies profits soar as you can take advantage of all incoming enquiries and turn them into sales. Greater interaction internally between staff will help to build a better culture within your business and that will flow over into the relationships they build with customers.
The team at IPVS are here to make your transition into the best business phone system for you, a seamless one.